Tag: Delivering

War by Others’ Means Delivering Effective Partner Force Capacity Building


Jack Watling, "War by Others’ Means: Delivering Effective Partner Force Capacity Building "
English | ISBN: 036776640X | 2021 | 116 pages | EPUB | 584 KB
A new era of great power competition places a strategic premium on the efficiency with which states can pursue their aims. There is therefore likely to be an expanded scope for partnered operations. Partner force capacity building has a long history, with very mixed results, yet there is little historical memory in the institutions tasked with carrying it out. War by Others’ Means uses archival research, interviews with practitioners, and observation of capacity building to understand why states undertake it, how they should select, train and equip their partners, and how they should manage the generation and withdrawal of trainers.

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Europe’s 21st Century Challenge Delivering Liberty


Didier Bigo, R.B.J. Walker, Sergio Carrera, "Europe’s 21st Century Challenge: Delivering Liberty"
English | 2010 | ISBN: 1409401944 | PDF | pages: 353 | 4.4 mb
This volume presents the final results of the CHALLENGE research project (The Changing Landscape of European Liberty and Security) – a five-year project funded by the Sixth Framework Programme of DG Research of the European Commission. The book critically appraises the liberties of citizens and others within the EU, and the different ways in which they are affected by the proliferation of discourses, practices and norms of insecurity enacted in the name of collective and individual safety. It analyses from an interdisciplinary perspective the impacts of new techniques of surveillance and control on the liberty and security of the citizen. The book studies illiberal practices of liberal regimes in the field of security, and the relationship between the internal and external effects of these practices in an increasingly interconnected world, as well as the effects in relation to the place of the EU in world politics.

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Delivering Fantastic Customer Experience How to Turn Customer Satisfaction into Customer Relationships [Audiobook]


English | ASIN: B0B3G47YK1 | 2022 | 2 hours and 8 minutes | MP3 | M4B | 118 MB
If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B. They must become B2Me-more personal, more relevant. With customers having higher expectations and access to more information than ever before, companies must create stellar, frictionless, personalized, and memorable customer experiences, if they plan to stay in the game. This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people, or installers. No matter what role you play, this book offers easy tips, recommendations, and examples to help improve customer experience, realistically, sustainably, and affordably.

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The DataOps Revolution Delivering the Data-Driven Enterprise


English | 2022 | ISBN: 1032108932 | 194 pages | True EPUB | 3.39 MB
DataOps is a new way of delivering data and analytics that is proven to get results. It enables IT and users to collaborate in the delivery of solutions that help organisations to embrace a data-driven culture. The DataOps Revolution: Delivering the Data-Driven Enterprise is a narrative about real world issues involved in using DataOps to make data-driven decisions in modern organisations. The book is built around real delivery examples based on the author’s own experience and lays out principles and a methodology for business success using DataOps. Presenting practical design patterns and DataOps approaches, the book shows how DataOps projects are run and presents the benefits of using DataOps to implement data solutions. Best practices are introduced in this book through the telling of a story, which relates how a lead manager must find a way through complexity to turn an organisation around. This narrative vividly illustrates DataOps in action, enabling readers to incorporate best practices into everyday projects. The book tells the story of an embattled CIO who turns to a new and untested project manager charged with a wide remit to roll out DataOps techniques to an entire organisation. It illustrates a different approach to addressing the challenges in bridging the gap between IT and the business. The approach presented in this story lines up to the six IMPACT pillars of the DataOps model that Kinaesis (www.kinaesis.com) has been using through its consultants to deliver successful projects and turn around failing deliveries. The pillars help to organise thinking and structure an approach to project delivery. The pillars are broken down and translated into steps that can be applied to real-world projects that can deliver satisfaction and fulfillment to customers and project team members. DataOps is a new way of delivering data and analytics that is proven to get results. It enables IT and users to collaborate in the delivery of solutions that help organizations to embrace a data driven culture. This book is a narrative about real world issues involved in using DataOps to make data-driven decisions in modern organizations.

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Delivering Compassionate Care A Mindfulness Curriculum for Interdisciplinary Healthcare Professionals


English | 2022 | ISBN: 303091061X | 181 pages | pdf, epub | 114.78 MB
This textbook is an evidenced-based course for interdisciplinary healthcare professionals for improving resilience and reducing stress and burnout. This curriculum improves patient-centered care by providing training in compassion and attention. It is a structured skills-based manual complete with resources for full implementation and dissemination of this evidence-based course. This textbook addresses the gaps existing in other mindfulness-based interventions.

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