Tag: Delivering

December 29, 2023

Delivering Motivation (Penguin Petit)

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Free Download G Narayana, "Delivering Motivation: (Penguin Petit)"
English | 2017 | pages: 12 | ASIN: B079TQ94QB | EPUB | 1,2 mb
Whether you’re addressing a small team or an auditorium full of people, success is measured not by whether a point is made, but whether it is made well. Motivating communication touches the mind, the intellect, the heart and the soul, inspiring people to rise in life. But how does one craft a motivational speech, let alone deliver one?

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December 25, 2023

Agile Methodologies In-Depth Delivering Proven Agile

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Free Download Agile Methodologies In-Depth: Delivering Proven Agile, SCRUM and Kanban Practices for High-Quality Business Demands (English Edition) by Sudipta Malakar
English | January 21, 2021 | ISBN: 938932856X | 294 pages | PDF | 7.26 Mb
A pragmatic guide that will teach you to implement Agile, SCRUM and Kanban in your organization.

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September 19, 2023

Delivering Happiness A Path to Profits, Passion, and Purpose

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Free Download Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh, Hachette Audio
English | 2010 | ISBN: N/A | ASIN: B003QADCNS | MP3@64 Kbps | Duration: 8:17 h | 227 Mb
In this, his first audiobook, Tony Hsieh – the widely admired CEO of Zappos, the online shoe retailer – explains how he created a unique culture and commitment to service that aims to improve the lives of employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand.
He starts with the "Why" in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos "Core Values" – such as "Deliver WOW through Service", "Create Fun and A Little Weirdness", and "Build a Positive Team and Family Spirit" – and explains how you and your colleagues should come up with your own.

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September 9, 2023

Delivering Bad News to a Customer (2023)

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Free Download Delivering Bad News to a Customer (2023)
Released 8/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 31m | Size: 110 MB
Customer service is about providing the best experience to a customer-yet, a lot of the time customer service reps find that their hands are tied, and that what the customer wants is not something the rep can deliver. How can CSRs work to keep the relationship with the company strong and intact? This course outlines a simple four-step approach that can be used in a variety of customer service settings. Learn about communication styles, methods, and approaches that can be applied to challenging situations like delivering bad news, handling concerns, and more.

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August 16, 2023

Delivering Energy for Development Models for achieving energy access for the world’s poor

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Free Download Dr Ewan Bloomfield, "Delivering Energy for Development: Models for achieving energy access for the world’s poor"
English | 2013 | ISBN: 185339761X, 1853397628 | EPUB | pages: 176 | 4.2 mb
Access to modern energy services remains low or non-existent for approximately 2.8 billion of the world’s population. Energy practitioners are facing the challenge of delivering access to modern energy services where poverty and lack of infrastructure makes it most difficult. Rising awareness about climatic change and the notion of energy security for future generations are also being channelled into the debate. This book provides an overview of existing energy delivery systems, as well as a guide on the key issues integral to the success or failure of energy programmes in middle- and low-income countries. It consider how markets develop, which services are pivotal in supporting the process, and what overarching factors enable change to take place, providing practical guidance on how to replicate and scale up the successful delivery of energy to the very poor.

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