Tag: Engineer

May 2, 2023

Exerting Social Power A Solution Engineer’s Guide

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Released 4/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: General | Genre: eLearning | Language: English + srt | Duration: 37m | Size: 387 MB
Companies employ solution engineers to exert influence on their customers. If an SE does not influence the thoughts or actions of a customer, then they offer limited value. This course from Expert Dig explores the unique sphere of expert social power. In a social context, people need power to change the thoughts and activities of other people. Solution engineers can wield tremendous social power. They have the potential to influence the thoughts and actions of their audience, often with much greater impact than their non-expert colleagues. In this course, examine social power: what it is, how SEs obtain it, and how SEs should use it. This course explores seven unique social powers and discusses how each applies to the unique and influential role of solution engineering. To maximize their influence and value, solution engineers must become masters of social power.

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April 7, 2023

Managing Risk A Solution Engineer’s Guide

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Free Download Managing Risk: A Solution Engineer’s Guide
Released 4/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 38m | Size: 374 MB
Where there’s no risk, there’s no need for expertise. Most of your customers just assume all is well. But when you need to identify, mitigate, and overcome complex risk, you need to seek out the help of a technically trained solution engineer. In this course, learn the ins and outs of risk-your number one opponent-to succeed as a customer-facing solution engineer. Explore the fundamentals of risk, what it is, how it affects solution engineers and your customers, and how it differs from the risk experienced by sales professionals and laypeople. Learn about key considerations such as parachutes, pain points, expert risk modeling, risk management, strategic planning, and more. By the end of this course, you’ll be equipped with highly marketable, cutting-edge skills that you can use to start identifying and vanquishing risk with your customers.

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