Tag: Foundations

Customer Experience (CX) Foundations


Free Download Customer Experience (CX) Foundations
Released 5/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 46m | Size: 134 MB
Customer experience can be a winning business strategy. This course empowers leaders (both formal and informal) who want to create exceptional experiences that drive business results with real goals, business discipline, and defined outcomes. Customer experience expert Jeannie Walters outlines foundational skills in key CX areas, like how to: identify your organization’s strategic vision for your customers; leverage tools, best practices, and techniques to deliver on your CX vision; achieve competitive advantage with superior customer experience. Join Jeannie in this course to gain a sound basis of knowledge to further your CX strategies and skills.

(more…)

Grammar Foundations


Free DownloadFree Download Grammar Foundations
Released 5/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 51m | Size: 164 MB
Let’s face it. Grammar matters, regardless of what anyone says. Good grammar improves the clarity of your writing, enhances critical thinking skills, and increases a reader’s confidence in your writing and ideas. But are you really supposed to memorize every single rule? No, but you do need to be careful to avoid common mistakes.

(more…)

DevOps Foundations Infrastructure as Code


Released 5/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + srt | Duration: 2h 12m | Size: 437 MB
Infrastructure automation-transitioning an organization’s system administration from hardware into code-is one of the major DevOps practice areas. By automating configuration management, you can make your systems more reliable, processes more repeatable, and server provisioning more efficient. In this course, learn the basics of infrastructure as code, including how to keep your configuration in a source code repository and have it built and deployed just like an application.

(more…)

Machine Learning Foundations Prototyping on the Edge


Released 5/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 21m | Size: 241 MB
As AI and compute power continue to grow, so does the need and opportunity for decentralized intelligence or intelligence “on the edge.” Prototyping allows product designers, product managers, and developers to focus on exploring product ideas, without a deep knowledge of theory, and tools and hardware now available make this possible. In this course, technologist, designer, and speaker Robert Gallup guides you through the process of prototyping machine learning on the edge. Robert begins with an overview of machine learning, including machine learning elements, workflow, and ethics. Next, he then discusses prototyping, and presents a scenario and plan for the voice recognition prototype developed in the course. Robert then walks you through how to prepare software and hardware, as well as how to define, train, and deploy a machine learning model. Finally, he shows you how to extend your prototype and discusses considerations in making the move from prototype to production.

(more…)

Leadership Foundations (2023)


Released 5/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 50m | Size: 445.6 MB
Leadership-the art of influencing and developing others to achieve their highest potential-is often identified as the most critical role in an organization. But what is effective leadership and how do you cultivate it? In this course, leadership consultant and global workforce expert Dr. Shirley Davis covers the basics of leading yourself and others. Along the way, she identifies the critical competencies and best practices for effectively leading today and in the future. Learn how to lead across differences and cultivate a more inclusive workplace; establish trust; build relationships up, down, and across the organization; lead change through agility and resilience; have difficult conversations; and more.

(more…)

Social Media Marketing Foundations (2023)


Released 5/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 16m | Size: 494 MB
Social media marketing is a worthwhile investment and a useful business tool, but how can you make it work for you? In this course, marketing consultant Brian Honigman guides you through what you need to know. Learn how to develop a plan to guide your social media activities. Find out how to use reporting to better direct future social media activities and demonstrate your results to stakeholders. Explore the value of crafting personas, choosing the right social networks, and publishing engaging social content. Discover ways social media can help you interact with customers. Go over how to foster social media partnerships and set up successful creator campaigns. Plus, learn how to experiment with social media to stand out consistently.

(more…)