Tag: Motivating

Be a Better Manager by Motivating Your Team


Free Download Be a Better Manager by Motivating Your Team
Duration: 24m | .MP4 1280×720, 30 fps(r) | AAC, 48000 Hz, 2ch | 198 MB
Level: Intermediate | Genre: eLearning | Language: English
While management is driven by goals and vision, managing is about people. Effective managers understand themselves and their team members. This understanding facilitates communication, motivation, and successful collaboration. In this course, leadership experts-like former NBA commissioner David Stern and bestselling author Daniel Pink-explain how to best motivate your team. Discover how to identify and work with different personality types and structure teams that balance autonomy with accountability. Learn how to recognize four common communication styles, micromanage selectively, increase low motivation, and develop mediocre employees into high performers. By the end, you’ll have the tools you need to graduate from a manager to a true leader who can develop your team’s talent and performance.
This course includes videos from

(more…)

Customer Service Motivating Your Team


Free Download Customer Service Motivating Your Team
Duration: 54m | .MP4 1280×720, 30 fps(r) | AAC, 48000 Hz, 2ch | 399 MB
Level: Intermediate | Genre: eLearning | Language: English
Knowing how to motivate a customer service team is more important than ever, given the pace of change, competitive demands, and increasing diversity of most organizations. This course shows you how to bring out the best in every member of your team, using proven motivation and employee engagement techniques. Customer strategy expert Brad Cleveland explains how to create a strong foundation built on a shared vision and values and empower each team member to deliver excellent service. He discusses how coaching can help you develop stronger relationships and how to leverage incentives that really work. Since positive results depend so much on effective leadership, Brad also identifies the skills you need to build an organization that thrives. Each section is filled with real-world examples and tips to get your team from good to great.
Homepage

(more…)