Tag: Professionals

gRPC Go for Professionals Implement, test, and deploy production-grade microservices


Free Download gRPC Go for Professionals: Implement, test, and deploy production-grade microservices
English | 2023 | ISBN: 1837638845 | 300 Pages | EPUB (True) | 8 MB
In recent years, the popularity of microservice architecture has surged, bringing forth a new set of requirements. Among these, efficient communication between the different services takes center stage, and that’s where gRPC shines. This book will take you through creating gRPC servers and clients in an efficient, secure, and scalable way. However, communication is just one aspect of microservices, so this book goes beyond that to show you how to deploy your application on Kubernetes and configure other tools that are needed for making your application more resilient. With these tools at your disposal, you’ll be ready to get started with using gRPC in a microservice architecture.

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Everyday Injustice Latino Professionals and Racism


Free Download Maria Chávez, "Everyday Injustice: Latino Professionals and Racism"
English | 2011 | ISBN: 1442209194, 081089517X | EPUB | pages: 240 | 0.9 mb
As members of the fastest-growing demographic group in America, Latinos are increasingly represented in the professional class, but they continue to face significant racism. Everyday Injustice introduces readers to the challenges facing Latino professionals today.

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Empathy for Customer Service Professionals (2023)


Free Download Empathy for Customer Service Professionals (2023)
Released: 07/2023
Duration: 19m | .MP4 1280×720, 30 fps(r) | AAC, 48000 Hz, 2ch | 69 MB
Level: Beginner | Genre: eLearning | Language: English
Customer service people may answer questions accurately and resolve problems swiftly, but the interaction can still end badly if a customer doesn’t feel positive. Learn about how practicing empathy-building a connection-makes customers feel cared about and creates rapport. Instructor Myra Golden shares three keys to empathy in customer service and reveals how to use empathy to put customers at ease and reduce callbacks. Learn about how to use empathy to your advantage with difficult customers. Plus, if genuine empathy is challenging, Myra shares a formula for conveying empathy even when it doesn’t come naturally.

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Cyber Insurance for IT Professionals


Free Download Cyber Insurance for IT Professionals
Released 7/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 4m | Size: 153 MB
If you’re an IT professional, you may be wondering why cyber insurance has emerged as such an important topic in your field. Due to the increasing number of recent, extremely costly attacks, cyber insurance is now an essential component of an effective risk management strategy. But how do you develop a strategy that works for you when cyber insurance has become so difficult and expensive to get.

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