Tag: Support

January 26, 2024

Operation Neptune The Logistics and Support for the Normandy Landings

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Free Download Operation Neptune: The Logistics and Support for the Normandy Landings By Kenneth Edwards
2013 | 304 Pages | ISBN: 1781551278 | EPUB | 6 MB
From an oil-pipeline laid across the English Channel sea-bed to the huge concrete Mulberry Harbors towed across to France, Operation Neptune was a logistical exercise without precedence. Following the Normandy landings of June 1944, huge amounts of matériel needed to be transported to the fighting armies. Neptune was a complex undertaking of unheard of complexity. Its importance is usually overlooked

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January 26, 2024

Cisco Certified Support Technician CCST Networking 100-150 Official Cert Guide

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Free Download Cisco Certified Support Technician CCST Networking 100-150 Official Cert Guide by Russ White
English | December 12, 2023 | ISBN: 0138213429 | 608 pages | PDF | 65 Mb
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the CCST Networking 100-150 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, Cisco Certified Support Technician CCST Networking 100-150 Official Cert Guide helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Leading Cisco technology expert and best-selling author Russ White shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.

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January 17, 2024

Windows 11 for IT Support Troubleshooting Basics (2024)

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Free Download Windows 11 for IT Support Troubleshooting Basics (2024)
Released 1/2024
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 5m | Size: 110 MB
Whether you’re working with brand-new software releases, or trusted operating systems that you’ve used for years, things can often go wrong, for a number of reasons, and it’s important to know how to troubleshoot problems as they arise. Windows is no different, and in this course, Microsoft MVP Brien Posey provides a comprehensive guide to troubleshooting a range of Windows 11 issues for IT professionals-especially help desk professionals. Brien covers basic troubleshooting best practices and guidance specific to tools, troubleshooting apps and hardware, remote troubleshooting, and more.

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January 8, 2024

Cisco Certified Support Technician (CCST) Cybersecurity 100-160 Official Cert Guide (Early Release)

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Free Download Cisco Certified Support Technician (CCST) Cybersecurity 100-160 Official Cert Guide
English | 2024 | ISBN: 9780138204006 | 555 Pages | EPUB | 25 MB
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the Cisco Certified Support Technician (CCST) Cybersecurity – 100-160 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, Cisco Certified Support Technician (CCST) Cybersecurity – 100-160 Official Cert Guide helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Expert author Shane Sexton and Raymond Lacoste shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.

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January 4, 2024

Customer Centric Support Services in the Digital Age The Next Frontier of Competitive Advantage

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Free Download Customer Centric Support Services in the Digital Age: The Next Frontier of Competitive Advantage
English | 2024 | ISBN: 3031370961 | 389 Pages | PDF EPUB (True) | 7.4 MB
Given the pace of digitization and the rise in customer expectations post-pandemic, organizations must focus on customer-centricity in all functions in the digital age, providing factors, enablers, and processes for customer service and sharing best practices based on research from global experts.

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