Tag: Customer

Customer Support with ChatGPT AI


Free Download Customer Support with ChatGPT AI
Published 12/2023
Created by Chris Haroun | 1.4 Million Students | #1 Best Selling Business & Finance Prof.,Luka Anicin
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 34 Lectures ( 3h 8m ) | Size: 2.9 GB

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Customer Service Fundamentals for Hospitality


Free Download Customer Service Fundamentals for Hospitality
Released 12/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 55m | Size: 179 MB
Discover the essentials of exceptional customer service in this in-depth course with hospitality trainer and customer service leader Sara Odorisio. Explore the inner workings of top-tier customer service, its core principles and current best practices, and the most important skills required for building a successful career in the industry.

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Customer Experience (CX) Trends


Free Download Customer Experience (CX) Trends
Released 12/2023
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 94 MB
If you’re looking to stay up to date with customer experience (CX) trends, CX expert Jeannie Walters has you covered. Join Jeannie in this short, approachable course on the biggest, most important new trends in the ever-evolving field of CX. Keep your CX knowledge current and relevant by exploring topics like customer journey mapping, employee experience, cutting-edge CX tools, and how to skillfully-and ethically-use AI in CX projects. Along the way, Jeannie offers practical insights on personalized experiences, CX storytelling with data, customer data management, privacy and personal data control, and techniques and tools for metricizing your data more effectively.

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Event Planning Customer Service


Free Download Event Planning Customer Service
Published 11/2023
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 4.18 GB | Duration: 2h 36m
Why customer support is crucial for event planning, How to handle customer complaints at events, Evaluating events etc.

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